Mark
A. Miner is a pioneering public relations and marketing advisor
who since 1983 has helped craft the image of professional
service firms as they increasingly grow their business and become key decision-makers
at the table of corporate and civic leadership.
He's also publisher of the widely acclaimed niche book Forged in Steel: The Seven Time-Tested Leadership Principles Practiced by the Pittsburgh Steelers, co-authored by Tunch Ilkin and Damian Williams, the first book analyzing time-tested leadership through the prism of a National Football League franchise and Judeo-Christian values.
His services for clients the past few years have focused on strategic planning for a pre-IPO international resort development company -- responses to federal and state investigations -- transitions due to change of ownership -- advocacy for clients' subject matter expertise in podcasts and social media programs -- and co-executive producing a national-and-state award-winning museum exhibit and documentary.
In 2005, at the age of 43, Miner
was inducted by his peers into the prestigious "Renaissance Hall of
Fame" of the Public
Relations Society of America, the world's largest organization
for PR professionals, for his trail blazing work in the fields
of law, engineering and accounting.
Miner works
directly with CEOs, managing partners, business owners and executive directors to build and protect their differentiating
brands more effectively on social media, the web, in the news media and in writing. He also helps clients hone relationships with prospects and referral sources to become pre-qualified for sales opportunities through image refinement, strategic networking and relationship-building.
Above all,
he knows how to think strategically, execute effectively, work
successfully with difficult personalities, exercise sound
judgment and “get things done.” Trust is the centerpiece of his practice.
Often functioning as local marketing counsel for national and superregional companies, or for smaller growing companies not wanting a full-time marketing leader, his clients have been in the fields of law, accounting, wealth management, engineering and economic development as
well as health care and international resort development.
Focus on
Vision and Strategy – Miner's
enduring objective is to provide the best leverage for clients'
marketing investments through development of vision, strategic planning
and sound execution. This involves carefully selecting target
audiences and then determining the best way to reach them
with credibility and impact. He also leads clients
in personal marketing planning, helping CEOs and partners
as well as up-and-comers to grow their reputations and relationships.
A Law and Accounting Marketing
Pioneer – For a decade, from 1991 to 2002,
Miner was head of media and public relations for Pittsburgh’s
Buchanan Ingersoll,
one of the 100 largest law firms in the nation, during a time
when the firm more than doubled in size from 200 to 450 lawyers,
and quadrupled from four to 16 offices. At age 30, he was the
first in-house professional in the city to specialize in law
firm PR, reflecting the dramatic changes in legal marketing
of the early 1990s.
Many of his innovations have had lasting
impact, including Pittsburgh's first law firm annual report,
relationship-building with journalists and early website initiatives. He developed a media relations framework when the firm advised the Mayor of Pittsburgh to select a buyer for the Pittsburgh Pirates, choose the site for the new baseball-only PNC Park and develop a plan for financing a new football stadium and new convention center; won the nation's first Y2K trial decision; and
represented Conrail in its $10.5 billion
hostile anti-takeover battle.
Beginning in 2001, he has served as outside marketing counsel for two of the Pittsburgh region's top 25 public accounting firms, including three years in-house for one on a half-time basis. Among others, he helped drive a CPA firm's
sponsorship of the Pittsburgh
G-20 Summit Partnership in 2009, including creation of a website in German to attract clients and support economic development initiatives
of the Allegheny Conference. One client's unique story has been featured on the front page of Accounting Today, a national journal of the field. His work has helped clients and their teams become more widely known and positioned to attract new business.
Media Relationship
Building – Trained as a journalist, Miner is a proponent of two-way
relationships with journalists to build trust and credibility,
and has been named in Fortune
and People
magazines for his work. He has authored a column in the National
Law Journal -- the bible of the legal field -- on "Lawyers
and the Press: Bitter Enemies or Friends?" He also
has been featured in Law Office Administrator on
"Free and Good Marketing: It's
a Matter of Knowing How to Get Quoted." He's been
quoted in industry publications as well as regularly interviewed in Pittsburgh's
major newspaper, radio and TV media.
On a national scale,
he has worked with key journalists at Forbes, the Wall Street
Journal and Business Week to produce major
news coverage for clients. He has planned and executed concurrent
media relations programs for headquarters and a dozen-plus regional offices;
handled hundreds of interviews; positioned practice leaders
as “go-to” media experts; and advised clients
on how to respond to dicey press inquiries.
Social Media and Content Development – An early advocate for a strong
Internet presence, Miner helps clients manage their social media content and website presence. The work entails building audience and then producing frequent, high quality and visually impactful content. In 1996, he led the development of Buchanan
Ingersoll's inaugural website, and the firm's second generation
site was praised by a top legal industry publication as "aesthetically
pleasing, easy to navigate and loaded with content." He proactively manages many social media properties for clients and has recorded scores of podcasts so that clients can share important content in innovative ways, with one client establishing his own channel on SoundCloud.
Crisis Communications - Miner has advised clients and their customers when faced with media scrutiny in difficult situations and government investigations, including responses to COVID-19. This involves gathering facts and making recommendations so that clients could advocate their position and maintain public confidence while fully cooperating with the authorities. In some instances he has been entrusted to serve as a client spokesman.
Awards for Clients - With Miner's guidance, clients
have received major, prestigious awards that set them apart
in their fields. These have included the National Law
Journal's "100 Most Influential Lawyers in America" (twice),
the Pittsburgh Business Times' "Fast Tracker"
and "CFO of the Year," Ernst & Young's "Entrepreneur
of the Year" and local chamber of commerce "Business of the Year," among others. In one year alone, he and his team submitted 15 award nominations and won 12 to dramatically elevate an engineering firm's brand in Pennsylvania and New York.
Annual Reports
and High Quality Publications – Miner's track record has included high quality printed literature such as annual reports for law and accounting firms, a commercial
bank and an educational trust. He has authored or edited thousands of biographical and practice profiles and understands
how they collectively can define an organization's unique
personality.
Buchanan Ingersoll's groundbreaking Annual Report, which Miner helped create and write for
nine years, has been widely followed by competitors and called
"unusually instructive" by The Insider's
Guide to Law Firms. He was a co-editor of the Buchanan Ingersoll's public reports on behalf of the Mayor of Pittsburgh, spelling out the urban planning justification for keeping the Pirates in Pittsburgh and building a baseball-only ballpark. He also ghost-wrote two annual reports for the Pittsburgh Downtown Partnership.
Accomplishments in the Engineering Field – From 1985 to 1991, Miner
was a PR executive with Michael
Baker Corporation, a nationally known, publicly traded
engineering and energy firm that, under employee control, rebounded from near bankruptcy to re-emerge as one of the country's top firms. He was directly involved with a Wall Street
Journal feature on Baker's ESOP and Engineering News Record cover articles about Baker's "fall and rise," the Pittsburgh International Airport
and Philadelphia's Vine Street Expressway. He was editor of
the Baker Magazine, a client focused publication
with a circulation of 13,000. In 2017-2018, he served half-time as director of corporate communications for a superregional, growing architectural/engineering firm.
Museum Administration - With a deep love for history and preservation, Miner is board chairman of the Beaver Area Heritage Museum, vice-chair of the Beaver Station Cultural & Event Center and board director of the Beaver County Foundation. As museum chair, he helped resolve three of the organization's most pressing issues -- ineffective recruitment and retention of volunteers, underwhelming fundraising and a moribund education program for elementary school students. A corporate sponsorship program he created for the museum in 2012 has raised more than $200,000 since that time.
A Passion
for Professional Leadership and Community Service
– At age 25, he was tapped to be vice president
on the board of directors of the United Way of Beaver County, a role he
held for three years. In more recent years he's held a seat on boards of the American Cancer Society in Pittsburgh and Mental Health Association in Beaver County. He has been a guest lecturer at
Robert Morris University, West Virginia University's College
of Business and Economics and Community College of Beaver County. Earlier, he was an executive committee member of the and president of a client-founded charity focused on the fight against cancer as an outlet for employee grief after three key executives died of cancer within 18 months.
In 2008, Miner led
two organizations' involvement with Pittsburgh
250 to celebrate the city's 250th birthday. He has been
a Judge for Pittsburgh
Magazine's "40 Under 40" awards and the PR
Society of America Renaissance Awards; chair for two years of Rotary
District 7300's PR Committee serving 1,500 members in
51 clubs; and a trustee of the Beaver
Area Education Foundation. In 2005, he was honored as
"Rotarian of the Year" for District 7300 in southwestern Pennsylvania.
His pioneering genealogy and social history site, Minerd.com,
twice has been named one of the “Top
10 Family Websites” in the nation by Family
Tree Magazine and marked its 20th year online in 2020.
Photo
by Emmanuel Panagiotakis
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